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  1. VanHallman asked a question.

    July 22, 2026 at 9:43 PM
    I have 3 questions for this article: https://community.flexera.com/s/article/importing-microsoft-rds-cals-and-allocating-to-licenses-current-optimal

    Page 8 “If you are a Cloud customer, you must install a SQL Server Instance”

    (SQL Server Express Okay? What is the latest version it has been tested to?

     

    Page 10 “It is recommended that you test the SQL code directly in SQL Server Management Studio” what is the latest version of SSMS the code has been tested in?

     

    All of the examples and code have been written for FNMS. Can you please rewrite all of your examples for cloud?

    Expand Post
    • 2 answers
    • 74 views
    vardom718, amyhaupt4, and 3 others like this.
    1 of 2

    • ChrisG (Flexera Software)

      Here are some thoughts:

       

      > (SQL Server Express Okay? What is the latest version it has been tested to?

       

      I don't see anything in here that would be dependent on any particular edition of SQL Server. I expect it is likely to work with the Express edition.,

       

      > Page 10 “It is recommended that you test the SQL code directly in SQL Server Management Studio” what is the latest version of SSMS the code has been tested in?

       

      Generally SSMS just passes code on to the SQL Server instance to execute; SSMS doesn't exclude the code itself. I expect you'll find any current version of SSMS will be able to connect to any current version of SQL Server that you're working with.

       

      > All of the examples and code have been written for FNMS. Can you please rewrite all of your examples for cloud?

       

      I can't immediately see anything in that post that would need to be rewritten for Flexera One ITAM (compared to FlexNet Manager Suite on premises). Are you looking at anything in particular that you think may be a problem?

       

      > "CMSchemaVersion with the “17” value (FlexNet Manager 2020"", will that old schema work?

       

      I'm not sure if the version number will need to be updated to work with current versions of MGSBI.exe, but if it doesn't work then that will be fairly obvious in the logging.

      Expand Post

  2. sarah.miley@trustage.com asked a question.

    July 9, 2026 at 2:28 PM
    Can I remove users from IT Asset Accounts > All Accounts?

    I want to remove some users who have left the company. I understand that I can go to User Management, select a user, and click the REMOVE button. However, there is also a user list under IT Asset Accounts. It looks like I can only Disable accounts there, not remove them. Why can't I remove users there?

    • 1 answer
    • 43 views
    Max_Hensel likes this.

    • Max_Hensel

      Hi,

       

      I think you need to open a support case. Even if you delete a user from the Flexera One User Management, the IT Asset Account will remain in IT Asset Accounts with status 'Enabled'.

      @ChrisG (Flexera Software)​, do you have any other Idea?

       

      BR

       

      Max

      Expand Post

  3. ankitaibm asked a question.

    August 21, 2026 at 6:18 PM
    Flexnet 11.19.7 supports TLS query

    I have used openssl s_client -connect <iP>:27002 -tls1_2 command it shows SSL handshake has read 1413 bytes and written 284 bytes

    Verification error: self-signed certificate

     Verify return code: 18 (self-signed certificate)

     

    it shows TLS works, certificate validation doesn't?

    • 10 views

  4. Jessica Jurcik asked a question.

    August 13, 2026 at 11:22 AM
    Problem with Flexera Agent Communication to Beacon

    Hi, good morning.

     

    We are currently experiencing a communication issue between the Flexera agents and the Beacon. Although the agents are successfully collecting inventory data from the devices, the information is not being transmitted to the platform, preventing the inventory process from being completed.

     

    The behavior observed indicates that local data collection is working as expected; however, communication with the Beacon is not being established. We have already performed several infrastructure and configuration validations without success so far.

     

    Has anyone experienced a similar issue? Is there any additional configuration required on the agents to explicitly point them to the Beacon or associate them with it?

     

    Any guidance or suggestions would be greatly appreciated.

     

    Thank you!

    Expand Post
    Question with a best answer.

    Best Answer

    Hi

    If the installation and mgssetup.ini file was not correctly setup for the installation you can basically run this command to run the policy download manually

     

    flxconfig.exe --download-server http://beaconserver.xxxx.com

     

    But highly recommended to look into the logfiles as Max mentioned. Sometimes the logs can also reside in your user profile so also check %TEMP%\Managesoft

    Expand Post
    mag00_75 by mag00_75
    • 3 answers
    • 294 views
    1 of 3

    • Jessica Jurcik

      Hello, good afternoon. Thank you very much for the tips, they were extremely helpful! We encountered an issue with the tenant that had been provided to us, but it has now been resolved. After the update, I ran a new test and, after reviewing the logs and manually triggering the policy download, everything worked as expected. Thank you very much for your support!

  5. Flexera One Blog — SBansal_E (Flexera Software)

    Edited August 18, 2026 at 11:22 AM

    New in IT Visibility: Device Domain Visibility and Technopedia Subversion for Software Evidence

     

    Available with IT Visibility

     

    We're excited to share two enhancements that give you greater clarity and precision when working with device and software evidence data in IT Visibility.

     

     1. Domain column added to the Devices page

    IT Visibility now displays the domain of a device on the Devices page (Inventory > IT Visibility Devices > Devices).

    The Domain column is visible by default in the device list, and the Domain field appears on the Device Properties tab when you open a device.

     

    Why this matters: IT Visibility identifies devices using a composite key of hostname, domain, and serial number. Two devices that share the same hostname but belong to different domains are stored as distinct records. The Domain column and field help you understand why devices with identical hostnames appear as separate records.

     

    With this update, you can:

    • View the domain of each device in the device list.
    • Filter and sort the device list by domain.
    • Search for devices by domain using the global search.
    • Export device domain data in CSV format.

    For more information, see Identifying Devices Using Evidence.

     

    2. Technopedia Subversion field added to Software Evidence

    IT Visibility now shows the Technopedia Subversion field in the following locations, along with their evidence detail pages:

    • The Installer Evidence, File Evidence, and OS Evidence views on the Software Evidence page.
    • The Software Evidence - Installer, Software Evidence - File, and Software Evidence - OS tabs on the Device Detail page.

    Why this matters: The Technopedia Subversion field shows the subversion stage of a Technopedia release, for example

    RC1,GA, or Beta. This helps you distinguish between releases that share the same version string but differ in release type, such as a Release Candidate versus a General Availability build.

     

    Note: The Technopedia Subversion column is not visible by default. To show it, use the column chooser on the relevant tab.

     

    With this update, you can:

    • View the Technopedia Subversion for each evidence item on the Software Evidence page and the Device Detail page.
    • Search for evidence by Technopedia Subversion using the global search.
    • Export the Technopedia Subversion value in CSV downloads for all three evidence types.

    For more information, see Identifying Applications Using Evidence and Identifying Devices Using Evidence.

     

    Release Notes

    Expand Post
    • 204 views

  6. Jessica Jurcik asked a question.

    July 23, 2026 at 1:48 PM
    Getting Started with Flexera One

    Hello everyone,

    My name is Jessica, and I’m a Support Analyst at Elo. I’m currently starting the implementation of Flexera One within our organization, with a focus on IT asset management and software license management.

    I’m joining this community to learn from professionals who already have experience with the platform. I would greatly appreciate any tips, best practices, configuration recommendations, governance advice, guidance on deploying Beacons and Agents, or any lessons learned that could help us avoid common mistakes at the beginning of this journey.

    Thank you in advance for your support. I look forward to exchanging experiences and learning from the community!

    Thank you! 😊

    Expand Post
    • 3 answers
    • 562 views
    fdasilvalopes, jjoaquin, and 3 others like this.
    1 of 3

  7. Thomas_SVA asked a question.

    July 22, 2026 at 12:50 PM
    Hi,
    I would like to know if there is any possibility to have a CSV Import via DIU for Miro? As far as I understand, the only 2 supported Apps are M365 and Autodesk? Is there any chance to import Miro as a CSV Upload App? The way via API doens't work 4 us
    • 1 answer
    • 48 views
    dhcastle likes this.

  8. Mmabotse asked a question.

    August 6, 2026 at 11:31 AM
    Virtualisation Data Collected from vCenter, but VM Host Associations Missing in All Inventory

    Has anyone experienced an issue where virtualization data from VMware vCenter is being collected successfully in Flexera One, but the VM-to-host relationships are not being reflected in All Inventory and in License Consumption?

     

    In our environment, the vCenters are connected and virtualization data appears to be available. When we run the VMs Inventory Gaps from vCenters report, we can see the expected relationships, including:

     

    • Virtual Machine
    • Host
    • Cluster
    • vCenter

     

    However, when reviewing All Inventory and License Consumption, the virtual machines are not mapped to their respective hosts.

     

    We are trying to understand:

     

    • Have other Flexera One users encountered this behaviour?
    • Are there specific configuration settings, inventory import considerations, or reconciliation requirements that could cause VM-to-host relationships to appear in the virtualization reports but not in inventory?
    • What troubleshooting steps would you recommend to validate why the virtualization relationships are not being applied?

     

    The reason this is important is that the missing host mappings are impacting virtualization recognition and licence calculations. Virtual machines are being treated as standalone devices and consuming licences individually, rather than inheriting coverage from the licensed host. This is resulting in higher-than-expected licence consumption and potentially inaccurate compliance reporting.

     

    Any insights or recommendations from others who have experienced a similar issue would be greatly appreciated.

    Expand Post
    • 1 answer
    • 27 views
    VanHallman likes this.

    • JohnSorensenDK (Flexera Software)

      @Mmabotse​ 

      I cannot reproduce this, and as no other forum members have confirmed they experience the same, I would recommend opening a support case and request assistance for troubleshooting the issue.

       

      Thanks,

      John Sorensen

      Expand Post

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  1. ankitaibm asked a question.

    August 21, 2026 at 6:18 PM
    Flexnet 11.19.7 supports TLS query

    I have used openssl s_client -connect <iP>:27002 -tls1_2 command it shows SSL handshake has read 1413 bytes and written 284 bytes

    Verification error: self-signed certificate

     Verify return code: 18 (self-signed certificate)

     

    it shows TLS works, certificate validation doesn't?

    • 10 views

  2. MercedesO (Flexera Software) asked a question.

    Edited May 29, 2026 at 11:33 AM
    [Reminder] Submit Your Questions for Our Microsoft 365 License Data Q&A

    Hi everyone,

    Thank you to those who have already submitted questions for our upcoming Microsoft 365 License Data Q&A.

    If there's any specific challenge you'd like the team to address, there is still time to submit your question ahead of the Q&A. Questions submitted before 5th June 2026 will be prioritised.

     

    👉Submit your question: [link]

    📅Q&A: Wednesday 10th June 2026

    🕒 From 3:30–4:30 PM BST | 10:30–11:30 AM EST

     

    Please note this is not a webinar, and there is no registration required - simply log into the Flexera Community and participate in the Q&A thread during the scheduled session window.

     

    👉 View full session details: [Link to blog page]

     

    If you’d like a calendar reminder, you can request one in the form.

    We look forward to your questions!

    Expand Post
    • 416 views

  5. MercedesO (Flexera Software) asked a question.

    November 18, 2025 at 6:23 PM
    Not at AWS Re:Invent? Share your cloud discovery of the year, Hidden Cloudverse swag pack is up for grabs!

    Hi Everyone,

    As mentioned in my other post, our team is gearing up for AWS re:Invent, however we are fully aware some of you may not be able to attend this year so we'd like to hear from you. Here is my question:

     

    What is the one thing you have discovered in your cloud this year that made a real difference i.e a fix, insight or optimization you are genuinely proud of or have learned from?

     

    if there's enough interest in this topic, I'm happy to facilitate a virtual call so we can have a proper idea exchange.

    There's more: The most liked reply (or the most creative) will win a Hidden Cloudverse Swag Pack, featuring our legendary Drizzle, Flash and Nimbus plushies, limited-edition lollipops, and other cosmic goodies! I have included a teaser photo to let you know the stakes!

     

    -Please share your discovery by Thursday 27th November,

    -Keep it under 200 words

    -Share your own experience (nothing confidential or sensitive)

    -One entry per person

     

    Looking forward to reading what you've discovered this year!

    image of plushies 

    Expand Post
    • 187 views
  6. BiaFerrari likes this.

  7. MercedesO (Flexera Software) asked a question.

    Edited September 3, 2025 at 10:22 AM
    New Community Manager Introduction - Hello from Mercedes

    Hi Flexera Community,

    I'm Mercedes, your new Community Manager for Flexera and I am excited to be here!

     About me

    I started out in Law & Legal Tech and somehow along the way I discovered my passion for building brand communities. I am here to make the Community more useful i.e keep conversations flowing, share updates from our teams and help members connect in meaningful ways whether its swapping best practices or just learning from each other in our forums.

    But first…I'd love to hear more from you:

    👉 How are you using the Community today?

    👉 What's working well?

    👉 What could we do better?

    You can share your thoughts in the comments below or fill in this feedback form if you'd prefer (it will only take 5 mins!) Please share your feedback by COB 16th September 2025.

    Form link: https://forms.office.com/r/jYvBkdgGTQ

    Look forward to hearing from you!

    Mercedes

    Expand Post
    • 192 views
    PaulReit, davidle, and 5 others like this.
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