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  1. How to assign licenses partially to computer/datacenter correctly?

    Hi Community,

    I have a Problem with assigning licenses partially to computer/datacenter .

    Let's say I purchased 8 processor licenses, and I assigned only some of them to DCC1.

    It doesn't matter how many licenses I have assigned to DCC1, in the licenses tab of DCC1 it will always display 8 licenses in column "License quantity" (even if I assign an amount of 0).

     

    imageimageWhat am I doing wrong?

     

    Regards,

    Uwe

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  2. Office Hours Q&A: Best Practices for Deploying Snow Inventory to a Server Estate

    https://www.youtube.com/watch?v=_6bNZA_xzMI&feature=youtu.be

     

    Question:

    My organization has been using Snow to inventory end user devices for years. We're now looking to expand to inventory our server estate. What should we be considering as we start this process?

     

    Please view this video to hear @Chris Maher​ answer this question!

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  3. Does Snow delete old (empty) datacenters?

    Hi Snowers,

    I have a few datacenters that have zero hosts in them. Some are new reserved names but some appear to be old datacenters that are not detected by the SIM connectors anymore.

    I hoped that those would get deleted automatically. Anyone knows how to configure the automatic cleanup?

    So far I have been doing that manually but I hope there is some setting.

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    • Hi, Jan, normally this should be configured via this: That's how you would understand it, actually. kind regards Lars

  4. 1 of 3
    • I had a similar situation, but in my case it was more obvious: I had entered my Windows Datacenter Licenses as "Upgrade Licenses" only, without a base license. So my licenses were marked as "incomplete", until I entered a base license and linked it with our current licenses. In case you have a Windows Server 2019 datacenter license, but you are running Windows Server 2016 or lower, it might help to either mark the "downgrade rights" or the "cross edition rights" checkbox. Best regards, Christoph
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  5. Windows Server License allocation
    I have Windows server 2019 DC licenses and i am assigning it to cluster host around 5 host. As you know that Windows Server 2019 DC is core based license and minimum 16 core licenses are required per server. I can easily assign these licenses to 2019/2016 DC  products as metric is set to number of processor cores and minimum license requirement is set 16 in snow but for Windows server 2012 DC the metric is set to number of processor and minimum license requirement is set to 2.  So in this case will snow assign licenses from WS 2019 DC to WS 2012 DC correctly or i need to change metric to number of processor cores and minimum license requirement to 16? Similarly for older version will snow assign licenses properly like 2008? OS Current metric Minimum requirement  Windows Server 2012 Datacenter Number of Processor  2 Windows Server 2012 Standard Number of Processor  2 Windows Server 2008 Enterprise Based on installations - ‌ ‌ ‌ ‌
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    • When you have WS DC 2019 licenses, then you need to use the metric of that  version. That is core, like you already know. So all your hosts will be calculated by core requirement. You can assign these licenses to the whole cluster, that is easier. Or you can assign them to single hosts.  You should activate Downgrade rights and Cross edition rights in your license. Then any lower version or edition for Hosts or Virtual machines will be covered. You do not need to change the license metric of that applications, like WS 2012 DC or 2012 STD, ... One Hint. Did you already use the Windows Server Assessment reports? In my opinion they are very helpful to see the calculated requirement in case of Core or of Processor licensing. In your case you can use the 2019 Assessment report. That will calculate the requirement, when you plan to license your servers by 2019 version.
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  6. In the Virtual Machine Host History report, all of our VMs are showing that they have moved every day.

    When reviewing the Virtual Machine Host History report, I'm noting that each VM (starting last month) has days between change of 1. There is a line for every day since the 12th of last month for all of our VMs in the Datacenter. The move however is showing the exact same Datacenter and Host Computer Name as the prior day. 

    Not sure where to begin. I did try to edit the schedule on the external connector to once every 7 days (instead of once a day) as a test. However, all of the servers are still showing that they moved each and every day. 

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    1 of 16
    • I just created a ticket for that, CS0045117 . Also I noticed that it is not possible to export that report to Excel. I get "An error occured on the page" message

  7. No information available for all the Datacenter reports

    My issue is regarding the Datacenter reports.

     

    Using the Snow Integration Manager VMware Connector I have connected a remote SNOW Server with the vSphere, now the ESX Servers are shown in "Computer List", and clicking on them I can see the virtual machines hosted by each one.

     

    But if I try export a Datacenter report (e.g. VMware ESX Servers or Physical and virtual servers per datacenter) I can't find any information, for all of them the message is "No information available".

     

    Any suggestions?

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    • Hi Gianluca, In SLM SMACC, the default configuration for AUTOGENERATE_DCC_MIN_HOSTS is set to 2. Change the Setting Value to 1 and then check after DUJ if you get the report on SLM.

  8. Datacenter vs Cluster

    We have all our Hyper-V servers globally managed by an SCVMM infrastructure. It manages all Windows host servers and their VMs. Some of those hosts are in load-balancing/fail-over configuration (what I would call "clusters"), others are simply standalone hosts. The Hyper-V connector gives the option to show the "DataCenter name" for the hosts. In the SIM, we chose to auto generate the datacenter names using the HostCluster (rather than the VMHostGroup).

    I would expect that standalone servers are simply left without datacenter/cluster information (because they are not part of anything), but instead, Snow gathers all those standalone servers in a massive datacenter/cluster named after or SCVMM server. If I untick the "Put stand-alone servers into VMM Datacenter" setting in the Hyper-V connector, each standalone server goes into a datacenter/cluster named after the standalone server itself.

    Is that the expected behaviour? Why are standalone servers showing any type of datacenter/cluster information?

    How are you experts doing? What are your recommended settings?

    (PS: I could not find a definition of "datacenter" or "cluster" as used by Snow.)

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    • Hi Samuel. I am not using hyper-v, but vmware. So you know much more about this, but could you raise the minimum host to a higher number and then maybe not get a lot of small datacenter (when you untick) This is from SMACC, config, basic settings.

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