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EUCCoreSVCS asked a question.

October 22, 2026 at 4:16 PM
The organization is currently experiencing an issue where users are unable to utilize the Flexera Data Platform (version 5.5.60.3208). we have also upgraded the SQL instance from 2016 to 2022 which may be the issue.

Now we are trying to upgrade Data Platform to the latest ver 5.6.0 but facing the issue that our current Admin Console cannot get the patch installed so we can bring it up to ver 5.5.66 so that we can do a in place upgrade to 5.6.0. Again, the reason is the patch upgrade cannot access the client services which is failing the upgrade. we think that it is because of the Flexera cannot access the SQL server. Is there any solution to this issue.

  • 1 answer
  • 24 views

  • JohnSorensenDK (Flexera Software)

    @EUCCoreSVCS​ 

    I can see that you're troubleshooting the issue with Flexera Support. Please share its resolution (when you get to it) with the forum members, if you think they will benefit from it.

     

    Thanks,

    John Sorensen

    Expand Post

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The organization is currently experiencing an issue where users are unable to utilize the Flexera Data Platform (version 5.5.60.3208). we have also upgraded the SQL instance from 2016 to 2022 which may be the issue.