RahulRanjan asked a question.
Allocation Issues
Hi Team,
I am facing allocation issue in Named User License. Since, the license is mapped to correct application and we have more than 1000 installed in our environment for that application. But there is no consumption and also user allocation not showing in the tool. Users are still using the application. What should be done for showing allocation of the users in the license? Any help?
@RahulRanjan In the case of named user licenses, the users need to be assigned to the license. This differs to user licenses, where the system will automatically detect the installation and show the user of the device where the application is installed. Please refer to the online help for further details: https://docs.flexera.com/flexera-one/it-assets/glossary-overview/named-user-license-type
With a high volume of users, you may want to allocate by Report to avoid manually maintaining the allocations.
Check your unrecognized install and file evidence for installs in your environment if you have not already. You might also make sure that the application you are looking for shows up in the applications tab on license you are looking at in your picture.