Max_Hensel asked a question.
Dear Flexera Team :)
I have some questions regarding the contract email notifications feature in 2025 R2.5.
1. "Once enabled, all IT Asset Management users in the tenant can access the My ITAM Notifications page (Administration > IT Asset Management Settings > My ITAM Notifications)."
Question: If a user does not have the role to access contracts, will they still be able to see the "My ITAM Notifications" settings?
2. If a contract is scoped via the Ownership tab to Corp Unit A, and the ITAM role of the actual user is scoped to Corp Unit B — will the user receive an email?
Question: Will scoping be respected?
3. Responsibility types (optional): In addition to the administrator and the user who enabled the notification, you can also send notifications to users who were assigned specific responsibilities for a contract. For example, if a user is assigned the Negotiator responsibility, they will receive notifications only for contracts where they are designated as a Negotiator. Responsibilities are defined on the Responsibilities tab in the Contract Properties.
Question: If more than one admin or user selects the same Responsibility user — will that responsibility user receive multiple emails for the same contract?
4. Is this feature the beginning of the (coming soon) universal email notifications era? (At the moment it looks like the old on-premises ECM Business Portal pushed to the cloud. 😕)
5. Does a roadmap exist for the upcoming notification features?
Thanks in advance,
Max :)
Next questions:
If a operator-user wants to select a vendor (mandatory field):
If you select a time-frame from 1-2 years (as it is possible in UAT at the moment) in combination with the fact that e.g. admins can create notifications for other people as long as they are assigned in the various responssible field... AND and the contract expires in 2 years.....:
Please find the answer:
1. If user is scoped to Corp Unit B and Contract to Corp Unit A. In that case user won’t get access to the contract nor any notification related to the contract
2. Yes. If we select 1-2 years and save, you will get email every Sunday till 2 years.
Hello Max,
Please find below the answers to your queries:
1.if the user doesn't have modify contract access to atleast one contract, user will not be able to see/save the ITAM notifications
2.I couldn't understand it fully but as long as the user can modify the contracts under CorpA, he should be able to receive emails
3.only one email will be sent even if same user is assigned with multiple responsibilities for same contract
4. We have multiple use cases in discussion regarding notifications. We will update as and when they move forward.
5. This is one of the first use cases that we are releasing and more will follow soon.