geej_sec_gov asked a question.
"The remote certificate is invalid according to the validation procedure." I get the preceding error that will NOT go away.
I have the data platform on site connected to ServiceNow. I have generated the OAuth Token and it will not authenticate preventing us from normalizing data.
*There is no firewall issue
-- we added the ServiceNow certificate to the trusted root store on the Admin Console
-- We updated the cert on the server
The Support team has run out of suggestions - This ticket has been open for 3 weeks or more.
@geej_sec_gov​
I can see that the recommendation from the support case was to reach out to ServiceNow. Did you try this and still not able to find the root cause, or...?
Thanks,
John Sorensen