Your account is currently not listed as entitled to support.
This may be due to incorrect or incomplete data.
Please follow the process outlined on the Support Hub to create a case with the Support team. They will review whether your contact can be linked to an account with an active support maintenance plan.
If successful, you will then be able to raise a new support case with the SAP team. They will assess whether access to SAP Downloads can be granted and update your permissions accordingly.
We have already sent a PO to Flexera and the contract activation date was 31.10.2025. I urgently need a new license key for SOS and also acess to the download centre to downloa the SAP transports for the latest version of SOS. Adriano Zabala and Chris D'Agostino (see their details below) are aware of this but I am still waiting for my request to be actioned. This has now become very urgent and your help is requested.
Your account is currently not listed as entitled to support.
This may be due to incorrect or incomplete data.
Please follow the process outlined on the Support Hub to create a case with the Support team. They will review whether your contact can be linked to an account with an active support maintenance plan.
If successful, you will then be able to raise a new support case with the SAP team. They will assess whether access to SAP Downloads can be granted and update your permissions accordingly.
Hi Tim
We have already sent a PO to Flexera and the contract activation date was 31.10.2025. I urgently need a new license key for SOS and also acess to the download centre to downloa the SAP transports for the latest version of SOS. Adriano Zabala and Chris D'Agostino (see their details below) are aware of this but I am still waiting for my request to be actioned. This has now become very urgent and your help is requested.
Adriano Zabala
Renewals Account Manager
Flexera APAC
+61 472 921 074
adriano.zabala@flexera.com
www.flexera.com
Chris D’Agostino
Senior Director, Renewals
Flexera
Phone: +1512-626-1830
Email: chris.dagostino@flexera.com
flexera.com
Kind regards
Sanjiv