In the Risc portal when in Menu Add Intellegence --> Visualize Topology, when i expand on a subnet location, it issues an error "No infrastructure data found for the location". Please suggest, my scan is over with over 1600 devie data captured in the subn

a year ago

I see the same message when clicking on Location3 in our demo environment, i.e., a location without devices without a layer 2 network connection discovered:

Visualize Topology Do you think that your discovery of this specific subnet includes valid credentials for a network layer 2 discovery of devices?

Please feel free to contact Flexera Support, if you believe it should have been able to discover this and need assistance in troubleshooting the issue.

Thanks,

John Sorensen

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JohnSorensenDK (Flexera Software)
a year ago
@mukherjeeaninda
I see the same message when clicking on Location3 in our demo environment, i.e., a location without devices without a layer 2 network connection discovered:
Do you think that your discovery of this specific subnet includes valid credentials for a network layer 2 discovery of devices?
Please feel free to contact Flexera Support, if you believe it should have been able to discover this and need assistance in troubleshooting the issue.

Thanks,
John Sorensen
Expand Post