SB40183999 asked a question.
Windows server is not discoverable in discovery scan, however while testing credentials the test is successful. What could be the reason? The server is not available in asset or asset error report as well
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danespinosa asked a question.
RN150 OS PatchingHello,
What is the process to patch the RN150 OS?
This for like security patches or fixes.
Thanks
1 of 2 - JLonstein_E (Flexera Software)
Hello,
The RN150 is regularly patched via the required communication to initial.riscnetworks.com.
For minor updates, including security patches and library updates, this happens regularly and asynchronously.
For feature updates, they are documented here https://docs.flexera.com/cloud-migration/release-notes/ and then released for automatic updates if the features support existing assessments. Almost all updates do, but some changes like support for new virtualization platforms or new credential accesses are not.
Lastly, for major OS upgrades they will be made available automatically but will require the user of the RN150 to begin the upgrade process, and will interrupt the discovery process.
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BhaskarKrishna asked a question.
Your Flexera portal is not user friendly to raise a support ticketliamLittlemore and BhaskarKrishna like this.@BhaskarKrishna​ I appreciate your feedback, we've reached out to you directly to follow up and assist with this, many thanks Mercedes
BhaskarKrishna asked a question.
Credentials issue errors- JohnSorensenDK (Flexera Software)
Please provide some more context, if you want the forum members to provide guidance.
Thanks,
John Sorensen
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JimTiberg asked a question.
Gathering MAC Adresses without any credentialsHi,
Is is possible in some way to collect MAC adresses on devices where we do not have any credentials working? We are able to gather them through tools like advanced-ip-scanner, but in RN150 they only show up with their IP-adress.
Was really hoping RN150 would also show the MAC of these devices.
Expand PostRishab_malhotra asked a question.
Amount of data collected and send across for each server from RH150 to Analytic engine in Flexera cloud (in case of SaaS).- JohnSorensenDK (Flexera Software)
That will depend on which of the stages that you're referring to in this question. It can vary from a few MB as a one-off to more over an extensive period of time if performance data is being collected.
Architecture wise, the RN150 collects a certain amount of data, and then creates a zipped, encrypted file which it then uploads, i.e., it happens in batches of data.
Thanks,
John Sorensen
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mukherjeeaninda asked a question.
In the Risc portal when in Menu Add Intellegence --> Visualize Topology, when i expand on a subnet location, it issues an error "No infrastructure data found for the location". Please suggest, my scan is over with over 1600 devie data captured in the subn- JohnSorensenDK (Flexera Software)
I see the same message when clicking on Location3 in our demo environment, i.e., a location without devices without a layer 2 network connection discovered:
Do you think that your discovery of this specific subnet includes valid credentials for a network layer 2 discovery of devices?
Please feel free to contact Flexera Support, if you believe it should have been able to discover this and need assistance in troubleshooting the issue.
Thanks,
John Sorensen
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Amit Aggarwal (Flexera Software)
Cloud Migration and Modernization: Expanded Hypervisor Support – Hyper-V
Flexera Cloud Migration and Modernization has expanded its hypervisor compatibility to include support for Hyper-V, addressing a growing demand for diversified infrastructure strategies post-Broadcom’s acquisition of VMware. This enhancement ensures Flexera remains a future-ready solution for customers operating in multi-hypervisor environments.
Previously limited to VMware, this update empowers users with the flexibility to assess, plan, and execute cloud migrations from a wider range of hypervisor platforms.
This strategic addition enables Flexera customers to confidently manage migrations from various infrastructures, aligning with evolving organizational needs and market shifts.
For Documentation, please refer to :
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8 Chatter Feed Items
Hi,
A successful credential test confirms that the provided credentials are valid, but it does not guarantee that the server has been discovered.During the discovery stage, the RN150 performs an ICMP (ping) sweep against the subnets configured as in-scope.
If the server is not appearing in either the Assets or Asset Error report, it may indicate that the device was not discovered in the first place.
Please confirm if the server's IP address is within a subnet configured for discovery and that the server responds to ICMP (ping) from the RN150.
Thanks!
Lisbeth Maltos