Hi,

We have Licensed InstallShield 2023 Premier edition with support package.

We are trying to make an installer for ARM64 drivers installation. Just like we did for x64 machines.

As per Installshield, it seems ARM64 support was enabled long back.

But, It seems ARM64 Redistributable for InstallShield 2023 is missing in our installation.

In the installation directory "C:\Program Files (x86)\InstallShield\2023\Redist\0409", we see only "i64", "i386" & "x64". But, "ARM64" is missing.

In the IDE, to install drivers, Installshield uses "<ISProductFolder>\redist\0409\x64\Difxapp.dll". It is by default by InstallShield Framework to install drivers using the ProcessDriverPAckages function in the Difxapp.dll.

This Difxapp.dll file is packed in Installer default & process internally to install any drivers.

But, we see it missing in our installation.

Request you to provide support in this regard ASAP. It is blocking our releases to customers.

Best Regards,

P.V.Rajesh Kumar