machine_hosting asked a question.
After migrating to Flexera, Where can I find the SNOW support case?
I can't find the SNOW support cases.
Regards,
Mohamed Yunus H
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Hi @machine_hosting ! You can access your support cases by visiting the new Support Hub, here you can access self service options, see support cases, and more.
Why have only certain closed cases been migrated? I have years of tickets that I often refer back to save reopening tickets and they're all gone....
Agree with Liam, lots of case have been lost that provide a wealth of historical information amongst other information that now seems to be lost.