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Publisher Cybereason is present in our Environment. However it is not visible in our Installed Application List , When try to checked in depth I was able to found in unrecognized Evidences , Can somebody help to make recognized and Discoverable ?

  • J Evans (Flexera Software)

    Good afternoon Piyush, I hope you're doing well?

    Thanks for reaching out on the forums here!

     

    If you have incoming Cyberreason evidences already gathered, you can follow the ARL process here and reach out to Support via the Support portal to get that added to the Application Recognition Library.

     

    https://community.flexera.com/s/FlexNet-Manager-Knowledge-Base/How-to-Suggest-Changes-to-the-ARL-SKU-Library-or-PURL2087

    Following this data being validated by our Content team, your Cyberreason applications should be recognised as with any other application in the ARL.

    The Online Help also breaks down how to add a new Application here:

     

    https://docs.flexera.com/fnms/EN/WebHelp/index.htmltasks/App-AddingAnApplication.html

     

    You can then add your Cyberreason evidences to each new Application from that Application's Evidence tab.

     

    This would create a Local Application, which is recognizable and discoverable as with any other application, but exclusive to your environment.

    I hope that helps, but let me know if you have any other questions or concerns.

    Best regards,

     

    Jack
    Expand Post

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Publisher Cybereason is present in our Environment. However it is not visible in our Installed Application List , When try to checked in depth I was able to found in unrecognized Evidences , Can somebody help to make recognized and Discoverable ?