Loading
Saas Manager ServiceNow two integration options question

Hello Saas Manager experts:

Currently there are two options in Saas Manager to integrate with ServiceNow (Basic via a user account  && OAuth2 with password grant type ). May I please confirm:

1. are those two methods in fact brining back the same amount of user/usage data , correct?  in other words you will only need to have one method for your SN integration instead of creating two application in FSM , otherwise they will be duplicate/identical ?

2. do you feel the Oauth2 is a redundant method compared with the basic as currently the integration still requires input an user account (username & password) with the same permission level  as the user account which is required via the Basic method ?  what's the benefit of using Oauth2 integration ?  (eg: control the app access time frame by access token lifespan which only exist in Oauth2?)

Thank you in advance to share your view.

 

Best Regards

Kev


Related  Product Forums


                     → Flexera One



                      → Snow Atlas



                      → FlexNet Manager



                      → Snow License Manager



                       → App Broker


       Need help finding an answer?


        Ask a Question →


Loading
Saas Manager ServiceNow two integration options question