A typical approach for doing this would be:

1. Arrange to export relevant data from ServiceNow to a file format (such as a CSV or Excel file) on a regular basis. A useful format will include column(s) that uniquely identify the records to be updated in FlexNet Manager Suite, along with column(s) that contain the data values to be stored.
2. Configure a FlexNet Manager Suite business adapter to import data from that file format.

There is a sample business adapter that works on this basis you might want to look at and use as an example as guidance for your own particular requirements. See the following pages for some information about it:

• Setting Up Data Flows from ServiceNow to FlexNet Manager Suite
• Process for Exports from ServiceNow to FlexNet Manager Suite