fawad_laiq asked a question.
Hi Champs,
After FNMS Upgrade to 2023 R2, I am facing ARL update failure. I can see below error in logs:
[.RecognitionImportTool] [ERROR] Unexpected error occured 2024-05-24 14:21:14,370 [.RecognitionImportTool] [ERROR] ManageSoft.Compliance.Security.Cryptography.CryptographyException: Cipher text "fqngZ3WkGtcR5PJdAdBbBw==" cannot be decyphered ---> System.Security.Cryptography.CryptographicException: Bad Data. at System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr) at System.Security.Cryptography.Utils._DecryptData(SafeKeyHandle hKey, Byte[] data, Int32 ib, Int32 cb, Byte[]& outputBuffer, Int32 outputOffset, PaddingMode PaddingMode, Boolean fDone) at System.Security.Cryptography.CryptoAPITransform.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount)
Need your input to get this solved.
Does your application server connect to the Internet through a proxy to download ARL content?
There was a change at some point to use a more secure cryptographic algorithm for encrypting sensitive proxy data that may invalidate previous proxy configuration when an upgrade is done. That can lead to the following error you have noted:
If you are using a proxy, please reconfigure it using a command line like the following:
For reference, the following article contains some more details about configuring the system to use a proxy for downloading ARL content: Configure ARL import to use proxy server without using Internet Explorer settings .