SmaraMurgilasi asked a question.
Download configuration: Download failed: Access to the path is denied
Hello,
When I try to open the Inventory Beacon: it returns the following error: Download configuration: Download failed: Access to the path is denied ( see attachment). This error occurs only for a part of the users. Can you tell me if this issue is related to missing privileges for those specific users?
Thanks!
Two things I can suggest:
--Mark
Yes, i open the beacon interface as an administrator. Indeed in the inventorybeacon.log I am able to see the error:
2023-04-02 12:54:39,884 [Beacon.MainForm ] [ERROR] Could not download compliance importer XML, business importer configuration or SAP landscape XML
System.UnauthorizedAccessException: Access to the path is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.__Error.WinIOError()
at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
at Ionic.Zip.ZipEntry.MoveFileInPlace(Boolean fileExistsBeforeExtraction, String targetFileName, String tmpPath, Boolean checkLaterForResetDirTimes)
at Ionic.Zip.ZipEntry.InternalExtractToBaseDir(String baseDir, String password, ZipContainer zipContainer, ZipEntrySource zipEntrySource, String fileName)
at Ionic.Zip.ZipFile._InternalExtractAll(String path, Boolean overrideExtractExistingProperty)
at Flexera.SaaS.Transport.Packaging.PackageExtractor.ExtractPackage(String packageZipFilePath, Boolean cleanOutputFolder)
at Flexera.SaaS.Transport.Packaging.StreamPackageExtractor.ExtractPackage(Stream stream)
at Flexera.SaaS.Transport.Download.PackageDownloader.DownloadAndExtractResource(String resourceId, String outputFolderPath, Boolean ignoreNotFound)
at Flexera.SaaS.Transport.Download.PackageDownloader.DownloadImporterXml(String configPath)
at ManageSoft.Compliance.Importer.Logic.ExternalInventory.DownloadXml()
at ManageSoft.Compliance.Beacon.MainForm.TriggerConfigurationDownloads()
Is Windows Authentication in IIS enabled?