durgeshsingh asked a question.
Inventory gets deleted from FNMS
Team,
We have found one device , which was present yesterday in FNMS & reporting fine. Below is IM DB record.
however post recon process, its got deleted from ALL DB.
We are using FNMS 2022R2
480042 2109fd4e-a61d-41eb-a443-dc6409deb6901/15/2023 10:27:10 PM18.0
Do you have any custom processes configured that could delete computer data out of the inventory database?
There is built-in functionality that can delete computer records from the inventory database that have not reported data for some period of time, but if the computer has reported data recently then that functionality shouldn't cause what you are seeing here.
This is fresh Dev environment, which have used latest release to test the environment.
Till now not configured any custom adapter for deletion.
Is there any way to trace history for deleted record.
You may see some traces of inventory device (dbo.ComplianceComputer) records being deleted by looking in the ComplianceHistory view in the compliance database.
For example:
Team,
This record seems to be unlink then gets deleted.
ComplianceHistoryIDComplianceComputerIDSoftwareTitleIDFieldNameOldValueNewValueComplianceHistoryTypeIDUserNameHistoryDateComments215362541012554NULLComputerName NULL22 04-02-2023FlexNet Manager Platform Importer215361696512554-78694Computer NULL5 04-02-2023FlexNet Manager Platform ImporterThe row with ComplianceHistoryTypeID = 22 represents a record being deleted.
You could check the specific timestamp in the HistoryDate column, and match that up to a timestamp in inventory import logs to see the specific step/action that is being performed by the inventory import at the time of the deletion.
Wondering is this device still present in AD? as I believe if a device is part of AD and if it got deleted from AD then it will be removed from FNMS as well. @ChrisG please correct me if I am wrong.
Hi
We are using AD integration for user info not for computer.
@durgeshsingh The out of the box AD import on the beacon imports users, computers, and subnets. The computers that are imported through this integration are not displayed in the WebUI like the users and subnets, but they are stored in the Inventory Database. Like @FarrukhNaz mentioned you might check AD to ensure that device is still present.
Computer object is present in AD. Agent is installed & sending inventory.
Can you validate the device status in the AD active/disabled?