FNMPDataWarehouse stopped running

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GopalRaghvani asked a question.

November 8, 2021 at 4:54 AM

FNMPDataWarehouse stopped running

Running FlexNet Manager Suite 2020 R2

Noticed FNMPDataWarehouse has not run since 14/10/2021 in System Tasks.

Any advise how to diagnose why it has stopped running?

Not sure which logs to check.

Thanks

Gopal

FlexNet Manager Suite On-Premises

Top Rated Answers

GopalRaghvani
5 years ago
I got it resolved under case 02505142
Task were queued by since October., once I cleared the queues FNMSDataWarehouse started running every 15 mins again.
To find out if any tasks were hanging and blocking the following scheduled tasks
On the batch server, open a command console as an admin and change directory to C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\DotNet\bin\
Run command BatchProcessTaskConsole list-tasks to find out if any of the tasks were queued/stuck --for each queued/stuck job, grab its task ID and manually stop it by BatchProcessTaskConsole fail-task -m <task ID>
Go to Services, restart the FlexNet Manager Suite Batch Processor and FlexNet Manager Suite Batch Process Scheduler service
From the same command console, run BatchProcessTaskConsole.exe run DataWarehouseUpdate You would be able to check the task status from System Task Web UI.
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0_Captain Kirk (Flexera Software)
5 years ago
@GopalRaghvani - On your Batch/Application Server, look at the Scheduled Tasks for FNMS to verify that your Dataware House export task is enabled and that it is running without an error.
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- GopalRaghvani
  5 years ago
  I got it resolved under case 02505142
  Task were queued by since October., once I cleared the queues FNMSDataWarehouse started running every 15 mins again.
  To find out if any tasks were hanging and blocking the following scheduled tasks
  On the batch server, open a command console as an admin and change directory to C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\DotNet\bin\
  Run command BatchProcessTaskConsole list-tasks to find out if any of the tasks were queued/stuck --for each queued/stuck job, grab its task ID and manually stop it by BatchProcessTaskConsole fail-task -m <task ID>
  Go to Services, restart the FlexNet Manager Suite Batch Processor and FlexNet Manager Suite Batch Process Scheduler service
  From the same command console, run BatchProcessTaskConsole.exe run DataWarehouseUpdate You would be able to check the task status from System Task Web UI.
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  Expand Post
  Selected as Best
  - ChrisG (Flexera Software)
    5 years ago
    Thanks for sharing those troubleshooting steps! Nice work.
    Expand Post

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FNMPDataWarehouse stopped running