anhpham1652 asked a question.
System task FlexNet Manager Suite in progress too long
Hello,
After installing FNMS, in the System Task > FlexNet Manager Suite > Reconcile software licenses is pending as the picture
Although it is pending, I tried to inventory a device (the task was completed) but the All discovered devices is empty
What should I do to fix these problems? Thank you so much.
Good day
Please check the following:
https://community.flexera.com/s/FlexNet-Manager-Knowledge-Base/Manipulating-BatchProcess-Tasks154501
https://community.flexera.com/s/FlexNet-Manager-Knowledge-Base/Inventory-import-and-license-reconcile-timeouts5661
Hello @IronManMK10
1. The service is working normally
2. There is no issue in the log at that time
3. Application server and DB still connect to each other
4. I found another information related to beacon, it seems that the file cannot be uploaded to the application server
Does you beacon status show "Awaiting Update"
Hi @IronManMK10
The beacon status is up to date
Are you running IIS web server? If yes, then your IIS setting are not enabled correctly on the beacon UI. It should be as below.
Hi @IronManMK10 ,
Thank you so much, I've edited the Beacon web server as the picture. But the uploading status of beacon is stuck at ActiveDirectory and Discovery (the BeaconStatus and ActivityStatus are uploaded normally) as the picture
*Newest pending of Discovery is less then 60 mins because I've rerun the discovery and inventory rule
And the All Discovered Devices is empty.
Is this problem related to the Data Input > Inventory Data > FlexNet Manager Suite is in progress?