anhpham1652 asked a question.
Hello,
I ran "Discovery and Inventory Rules" then all devices in subnet were discovered successfully but all are failed to be inventoried. Here is the error in Status and Rule Execution Details
All of devices port 135 and 445 are listening.
I also have and only use a domain administrator account and this account is set in Beacon > Password Manager
What should I do to inventory devices? Thank you for your help.
1) Make sure that the Windows RPC Service is running on the target devices
2) Make sure that you have entered the Account Credentials correctly in the Beacon
3) Make sure that on your network you don't have any Proxy or Firewall rules that block port 135 traffic
Hi @kclausen
About the credential on Beacon, in the log before, it was "Credential="Distribution Scheduled Task User"", but now it changes to [INTEGRATED].
We don't use proxy or firewall or SSL
All the services and ports are running and listening
@anhpham1652 - I suggest you create a Support Ticket. Remote Inventory using FlexNet Manager has a lot of network and security requirements and is not easy to configure.
The error message "The system cannot find the file specified" here suggests that the target device is unable to access the following file share on your beacon: \\FLEXBEACON\mgsRET$.
A couple of possible reasons for this are:
Hi @ChrisG
Thanks for your recommendation. The targets couldn't access to that folder on Beacon. But I've got another problem. In the log from Discovery and Inventory rules, some devices are adopted and inventoried and have .ndi files. Although the tab All discovered devices, columns inventoried and agent installed is all "No".
Do I have to wait until the "Inventoried" and "Agent Installed" status be updated? Or the system has something wrong?
The error message "The system cannot find the file specified" here suggests that the target device is unable to access the following file share on your beacon: \\FLEXBEACON\mgsRET$.
A couple of possible reasons for this are: