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User created role preventing devices from consuming licences

Hi, We are encountering issues when assigning devices with a user created role and I wondered if it was a bug that needed reporting.

We have recently added 3 new roles as follows.

Hot Standby / Active Failover - Prod

Hot Standby / Active Failover - Non Prod

Hot Standby / Active Failover - Retired

It seems that all the devices tagged with one of these roles will only consume a licence if it's allocated. We switched the role to Hot Standby / Active Failover and it started to consume 5 extra licences (various metrics) automatically which is correct.

I wondered if there could be a bug caused by the - ?

None of the licences that are now consuming automatically have use rights preventing them from consuming based on role.

Has anyone else had the same issue?


  • Hi,

    This is just a guess, but can you check the ComplianceComputerRole table?

    2021-03-22_10h20_31.png

    I wonder if your custom roles have set the ManageLicenses attribute.

    Best regards,

    Markward

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  • Hi,

    This is just a guess, but can you check the ComplianceComputerRole table?

    2021-03-22_10h20_31.png

    I wonder if your custom roles have set the ManageLicenses attribute.

    Best regards,

    Markward

    Expand Post
    Selected as Best

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User created role preventing devices from consuming licences