
ReganL asked a question.
Hello Community,
On the Purchase import sheet there is a field for Contract Number. I have an existing contract and I put the contract number in the import sheet. I expected FlexNet Manager to automatically link the license and/or the purchase to the contract when the purchase was processed. Neither happened.
Should the license have been automatically linked to the contact?
Should the purchase have been automatically linked to the contact?
Thanks!
The purchase should be linked to the contract. I do it all the time with the one-off uploads for purchases. If it is not then check the spelling of the contract. I just copy directly from the contract so that I know the contract number will match.
When creating a new license from a purchase you must manually connect the license to the contract. Flexera does not take the contract information from the purchase and attach that to the license. That would be a great enhancement, though. Then we wouldn't need to go in and connect the license to the contract if the purchase has a contract.