Can the Flexnet Agent detect the revision level of the Software Installation?

shill2 asked a question.

July 30, 2020 at 4:49 PM

Would like to ask fellow FNMS cloud customers how are you handling if a customer request a report that needs the rev level of the software? Example we see detect Cisco Anyconnect 4.6% but we need to see it at this level Cisco AnyConnect 4.6.04056 Rev A.

Is there an enhancement request for the Flexnet Agent to detect that level of information? If so, can you give me the case no and I will open a request to assist with obtaining the enhancement?

This is something that our customers are asking and we are trying to find a way to provide.

I am adding our @wdarrough , CSM, for awareness

FlexNet Manager Suite On-Premises

Top Rated Answers

shill2
6 years ago
@kclausen thank you for the response. That makes a lot of sense but we still need to be able to pull reports from FNMS with that data.
After opening the case above we have been added to the enhancement (IOJ-1996827) to expose this value in the Report Builder. FYI, @kathy_allen this will allow us to pull the data we need within FNMS.

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kathy_allen
6 years ago
I'm curious as well to see what the experts think. My gut would be that you would have to create local apps for the specific revision levels you want to trace. Most of the evidence in FNMS uses wildcards (%) to cover minor levels. Ex. version listed in evidence tab is 4.6.% which covers anything starting with 4.6.
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- shill2
  6 years ago
  Opened case 02201524 regarding this question. Will provide update once I hear from Flexera.
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  - 0_Captain Kirk (Flexera Software)
    6 years ago
    @shill2 - FlexNet Manager is not meant to be a patch management analysis tool. While the raw data captured by the FlexNet Agent may have the details that you seek, the FlexNet Manager ARL Normalization engine is designed to normalize software at a much higher level. In the case of your AnyConnect example, the FlexNet ARL would normalize the version number to "4.6" for reporting.
    As highlighted by @kathy_allen , this is achieved within FlexNet Manager with wild-card matching. Any raw evidence where the version begins with "4.6%" would get normalized to the version of 4.6
    If you are wanting to get to a lower level of version-number reporting for risk management, patch levels, known vulnerabilities, etc. there are other Flexera Solutions that provide this that will complement the software asset management/licensing focus of FlexNet Manager:
    Flexera Software Vulnerability Manager
    Flexera IT Visibility/Data Platform
    
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    shill2
    6 years ago
    @kclausen thank you for the response. That makes a lot of sense but we still need to be able to pull reports from FNMS with that data.
    After opening the case above we have been added to the enhancement (IOJ-1996827) to expose this value in the Report Builder. FYI, @kathy_allen this will allow us to pull the data we need within FNMS.
    
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