flexeranoob asked a question.
Flexnet Manager Suite Batch Process Scheduler service goes down during reconciliation
Hi team
We have an implementation of Flexera where the Flexnet Manager Suite Batch Process Scheduler service goes down during reconciliation on a regular basis. I am not able to explain this. This means every time we complete the reconciliation, I need to manually start the service. Any thoughts on why this would be the case?
Thanks!
Hi,
You could start looking at the logs, maybe increase the log level from INFO to DEBUG (see "BatchProcessor.config").
Best regards,
Markward
I am experiencing the same issues on my side, we have a 3 server installation, was wondering if you managed to resolve your issue?no resolution. We have two Flexera instances. Earlier this was happening only in one. Now, its happening in both.
Have you managed to resolve this
No. our reconciliation takes a long time (over 50 hours) and they seem to be related. We have raised a ticket for reconciliation.
Any resolution as yet?
No resolution yet
Hi
Any resolution as yet
Our reconciliation time has gone down, and this stopped happening automatically.
What was the resolution