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Unexpected error Error ID: 6507c84b-c440-4ff8-a8f1-fc1f18ba26c5

Can anyone identify what this error code is?  I get it when I attempt to change the status of an application.  From the status drop-down menu I click on "Authorized" and then click save and this error code pops up.


  • 0_Captain Kirk (Flexera Software)

    @4jimmyh :  As a work-around, have you tried to change the status directly from the "Installed Applications" view?  Just filter your list, select the application with a checkbox, and then click the "Change Status" button in the upper right.

    Kirk

    Selected as Best
  • 0_K Bussey (Flexera Software)

    Hi! Can you let us know which product this is for?

     

     

    [buyer_logo]

     

    Katie Bussey

     

    Digital Community Manager

     

    300 Park Blvd, Ste 500

     

    Itasca, IL 60143

     

    United States

     

    KBussey@flexera.com

     

    www.flexera.com <>

     

    Flexera acquires RISC Networks:

     

    Breakthrough cloud migration analytics platform. [flexera_monarch_logo] <>
    Expand Post
  • 0_Captain Kirk (Flexera Software)

    @4jimmyh :  As a work-around, have you tried to change the status directly from the "Installed Applications" view?  Just filter your list, select the application with a checkbox, and then click the "Change Status" button in the upper right.

    Kirk

    Selected as Best
    • ChrisG (Flexera Software)

      If @kclausen 's suggestion doesn't help, Flexera Support will be able to look up internal logging details showing what is happening with the error ID you have noted. Submit a case with them to ask for further investigation.

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Unexpected error Error ID: 6507c84b-c440-4ff8-a8f1-fc1f18ba26c5