bmaudlin asked a question.
Poor FNMS performance - EU
Hello,
Is anyone else experiencing poor performance in the cloud EU based version of FNMS since the latest update overnight?
A number of pages are failing to respond at all, and for the pages that do respond the page turn time is super slow.
Also there seems to be no acknowledgement of this issue on https://status.flexera.com/
Ben
Yes, we are also facing issues with our FNMS EU instance. Super slow and pages are getting timed out.
Hi - thank you for the notice. Our Support Engineers have reached out to our Site Reliability Engineers. I'll update this thread once I hear additional information.
Hi, all! The team has updated the status page and is looking to understand the longevity. Are you all still experiencing/impacted by the speed?
https://status.flexera.com/
Hello,
I am still having issues with page turn speed, and pages simply timing out.
In terms of impact, the system has been intermittent since 8am
Also seeing errors such as this, when navigating to a number of pages:
An error has occurred while retrieving information; you may need to refresh the page.Error ID: b5f3413a-8f54-4b9f-87eb-d52623253a53Hello,
Since the status update, that the platform is fixed, I am still experiencing the same issues and I have raised call 01887086 to track the problem.
Ben
Hello,
Performance has returned, and there is less errors - so thank you.
However, I am still facing an error when navigating to this page:
https://aviva.flexnetmanager.eu/Suite/Locations/List
And trying to add an additional location presents this error;
An error has occurred while retrieving information; you may need to refresh the page.Error ID: d59d802a-d4c7-4555-9d00-b41f48225fddHi - I've asked our Site Reliability Team for an update on this piece.