emtmeta asked a question.
Technopedia Sync Error
i'm getting the below error when synching technopedia from my FDP console
Activity : Object Reference not set to an instance of object
Version : 2021.04.27
FDP : 5.5.35. Build 20201028_3018
- JohnSorensenDK (Flexera Software)
This can be a symptom of multiple issues (AFAIK), do you have more details from the log?
Thanks,
@JohnSorensenDK thanks for your feedback.
May i know back end log for this ?Regards,
Junaid Vengadan
Expand Post- JohnSorensenDK (Flexera Software)
It would be BDNA.log that by default is placed in C:\Program Files\BDNA\Data Platform\log
Thanks,
Thanks for that, below is log says.
2021-12-13 13:28:58,611 0 ERROR System.NullReferenceException: Object reference not set to an instance of an object.
at bms.Server.Service.SynchronizeService.GetPatchsetMd5FromCache(Dictionary'2 md5Dict, String patchPath, String workFolder)
at bms.Server.Service.SynchronizeService.GetLocalFileInfos()
at BDNA.Agent.NBR.Flow.SynchronizeFlow.Start()
at BDNA.Agent.NBR.Flow.BaseFlow.Execute()Expand Post- JohnSorensenDK (Flexera Software)
I can see that you've raised this with support (which is the right approach) so please inform the community about its resolution when the root cause has been found, if you think other forum members could benefit from it.
Thanks,
Expand Post
- ChrisG (Flexera Software)
This error may indicate that a problem related to applying a Data Platform updated occurred.
Try deleting the C:\Program Files\Data Platform\Bin\PatchSetMD5cache.json file (take a backup copy of the file first!), and then click Sync Catalog.
Data Platform versions 5.5.47 and later shouldn't encounter this issue.
Expand Post
This error may indicate that a problem related to applying a Data Platform updated occurred.
Try deleting the C:\Program Files\Data Platform\Bin\PatchSetMD5cache.json file (take a backup copy of the file first!), and then click Sync Catalog.
Data Platform versions 5.5.47 and later shouldn't encounter this issue.