Does ServiceNow 'technopedia_normalize' user account require 'admin' role for Flexera Normlaize Integration to work with ServiceNow?

henry_pech asked a question.

July 15, 2019 at 6:48 PM

Hi There,

Currently there is a Technopedia Normalize integration with ServiceNow in our compnay. The ServiceNow user account used for the integration called 'technopedia_normalize' which was granted 'admin' role. Can this 'admin' role be removed from the service account? If yes, what are the required roles for Technopedia Noramlize integration? Please advise.

Regards,

Henry Pech

Data Platform

dsood (Flexera Software)
7 years ago
Technopedia Normalize user does not require admin role.

Thank you

Deepa
Expand Post
- DA098515
  7 years ago
  Is there a listing of the roles required for the normalize user?
  Expand Post
  - 0_B Lalvani (Flexera Software)
    7 years ago
    This user does not require admin role.
    Just SAM, SOAP, encmsb_admin, and asset and SAM admin, but never just ‘admin’.
    Expand Post

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