
0_MichaelPucknat asked a question.
Hyper-V Virtual Machines not showing up in AAC
Hi,
I´m currently evaluating Admin Studio 2014 (latest build on Windows Server 2012 R2) . Whenever I try to import VMs with the AAC Wizard it connects successfully to my lab hyper-v server (2012 R2 Standard), but the VM list is always empty.
Our hyper-v server hosts several Windows 8.1 guest VMs which were all prepped with the Guest Agent. Autologin and guest agent startup is working. I created a snapshot of each vm and named it AutoRepack_Base.
So far I disabled UAC and Windows Firewall on all lab systems including the hyper-v host. I can successfully connect to the hyper-v server from within the Admin Studio VM using hyper-v manager where all VMs are visible.
Do you have any clue why ACC won´t list the VMs after connecting to the hyper-v server ? I even tried to connect to other hyper-v systems
thank you
Are you able to see the VMs, if you use HyperV Manager from any other machine and connect to the Hyper-V server? Please confirm this first.
Thanks!
Hi,
Are you able to see the VMs, if you use HyperV Manager from any other machine and connect to the Hyper-V server? Please confirm this first.
Thanks! "
Yes, I can see the VMs in Hyper-V Manager from any other machine including the one where Admin Studio is installed.
Thank You
Sorry, I should have read your first post closely. You had already written that you are able to see the VMs from the server machine using HyperV manager.
So I just tested AAC from my main Win7 box, and connected to our HyperV server running Win2012 R2, and I was able to see all the VMs. Since you are running AS2014 on Win2012 R2 Server, can you try installing it on a client OS like Win7, and then check if you get any success?
Thanks!
just set up a Windows 7 Enterprise VM (x86) with a fresh install of Admin Studio 2014.
Now I can´t even create a new Application Catalog. VMs are still not visible either.
Is there a logfile or troubleshooting tool for further diagnosis ?
thank you
best regards
tried again with a fresh install on a new Windows 7 64 bit VM and SQL Express 2012 64 bit. Can not create a new application catalog and VMs still don´t show up.
Also the Create a new Application Catalog Wizard is running in a loop. I have to enter all settings twice and the next button does not work anymore (not greyed out but not responding to clicks).
Maybe I´ve got a corrupted installer package from the evaluation download page, so I´m going to download a fresh one and start all over from scratch.
Do you have any more suggestions ?
just set up a Windows 7 Enterprise VM (x86) with a fresh install of Admin Studio 2014.
Now I can´t even create a new Application Catalog. VMs are still not visible either. "
Make sure that your Windows 7 machine has SP1 installed. You can't create the Application Catalog without it.
You can create a debug log file by setting a registry value.
Registry Key:
HKLM\Software\InstallShield\AdminStudio\
Registry value name:
DebugLogLevel
Registry data value:
5
Registry value type:
String
The following URL provides more information about setting the DebugLogLevel:
http://helpnet.flexerasoftware.com/adminstudio2014/adminstudio_CSH.htmashelplibrary/ASIDETaskDebugLog.htm
helpnet.flexerasoftware.com/adminstudio2014/adminstudio_CSH.htmashelplibrary/ASIDETaskDebugLog.htm
I got the same Problem. I'm able to connect from the AAC to the Hyper-V-Server but there are no machines listed. I did the tests with:
- Windows 8.1 Enterprise with AdminStudio 2013 SP1 and Hyper-V on the same machine
- Windows Server 2012 R2 with AdminStudio 2014 Evaluation and Hyper-V on the same machine and
- Windows 8.1 Enterprise with AdminStudio 2013 SP1 and Hyper-V on another Win 8.1 Enterprise
At this time I'm testing the first Scenario. I also did the modifications with are neccassary when Hyper-V and AdminStudio are used on different machines, even when they are installed on the same machine.
Kind regards,
Dirk
Are you using the Hyper-V server administrator credentials, when connecting from AAC? If not, can you try the same, and check the results?
Thanks!
I just checked it when AdminStudio and Hyper-V Server are installed on the same machine. The machine is not in a domain. And I used a local admin account which is also member of the Hyper-V Administrator group. But the behaviour is the same. I'm able to connect to the Hyper-V Server (same Machine) but I don't see any virtual machines in the list of AAC.
BTW I also tried with a wrong servername or credentials. There I got an error which says AAC is not able to connect to the Hyper-V Server. That's what I have expected.
Dirk
Can you run the attached vbs file on the Hyper-V server, and then check the C:\Test folder? There should be a txt file, with all of your Hyper-V VMs. If the files does not have the hyper-V VMs listed, then it may be permission issue. Make sure that you log on to the Hyper-V server with the same user credentials, that you use in AAC to connect to the hyperV server.
Thanks!listvm