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Hyper-V Virtual Machines not showing up in AAC
Hi,

 

I´m currently evaluating Admin Studio 2014 (latest build on Windows Server 2012 R2) . Whenever I try to import VMs with the AAC Wizard it connects successfully to my lab hyper-v server (2012 R2 Standard), but the VM list is always empty.

 

Our hyper-v server hosts several Windows 8.1 guest VMs which were all prepped with the Guest Agent. Autologin and guest agent startup is working. I created a snapshot of each vm and named it AutoRepack_Base.

 

So far I disabled UAC and Windows Firewall on all lab systems including the hyper-v host. I can successfully connect to the hyper-v server from within the Admin Studio VM using hyper-v manager where all VMs are visible.

 

Do you have any clue why ACC won´t list the VMs after connecting to the hyper-v server ? I even tried to connect to other hyper-v systems

 

thank you

  • 0_Alpesh (Flexera Software)

    Hi,

     

    Are you able to see the VMs, if you use HyperV Manager from any other machine and connect to the Hyper-V server? Please confirm this first.

     

    Thanks!
    Expand Post
  • " Alpesh wrote:

     

    Hi,

     

    Are you able to see the VMs, if you use HyperV Manager from any other machine and connect to the Hyper-V server? Please confirm this first.

     

    Thanks! "

     

    Yes, I can see the VMs in Hyper-V Manager from any other machine including the one where Admin Studio is installed.

     

    Thank You
    Expand Post
  • 0_Alpesh (Flexera Software)

    Hi,

     

    Sorry, I should have read your first post closely. You had already written that you are able to see the VMs from the server machine using HyperV manager.

     

    So I just tested AAC from my main Win7 box, and connected to our HyperV server running Win2012 R2, and I was able to see all the VMs. Since you are running AS2014 on Win2012 R2 Server, can you try installing it on a client OS like Win7, and then check if you get any success?

     

    Thanks!
    Expand Post
  • Hi,

     

    just set up a Windows 7 Enterprise VM (x86) with a fresh install of Admin Studio 2014.

     

    Now I can´t even create a new Application Catalog. VMs are still not visible either.

     

    Is there a logfile or troubleshooting tool for further diagnosis ?

     

    thank you

     

    best regards
    Expand Post
  • Ok,

     

    tried again with a fresh install on a new Windows 7 64 bit VM and SQL Express 2012 64 bit. Can not create a new application catalog and VMs still don´t show up.

     

    Also the Create a new Application Catalog Wizard is running in a loop. I have to enter all settings twice and the next button does not work anymore (not greyed out but not responding to clicks).

     

    Maybe I´ve got a corrupted installer package from the evaluation download page, so I´m going to download a fresh one and start all over from scratch.

     

    Do you have any more suggestions ?
    Expand Post
  • " rcnmike wrote:

     

    just set up a Windows 7 Enterprise VM (x86) with a fresh install of Admin Studio 2014.

     

    Now I can´t even create a new Application Catalog. VMs are still not visible either. "

     

    Make sure that your Windows 7 machine has SP1 installed. You can't create the Application Catalog without it.

     

    You can create a debug log file by setting a registry value.

     

    Registry Key:

     

    HKLM\Software\InstallShield\AdminStudio\

     

    Registry value name:

     

    DebugLogLevel

     

    Registry data value:

     

    5

     

    Registry value type:

     

    String

     

     

    The following URL provides more information about setting the DebugLogLevel:

     

    http://helpnet.flexerasoftware.com/adminstudio2014/adminstudio_CSH.htmashelplibrary/ASIDETaskDebugLog.htm

     

    helpnet.flexerasoftware.com/adminstudio2014/adminstudio_CSH.htmashelplibrary/ASIDETaskDebugLog.htm
    Expand Post
  • Hello,

     

    I got the same Problem. I'm able to connect from the AAC to the Hyper-V-Server but there are no machines listed. I did the tests with:

     

    - Windows 8.1 Enterprise with AdminStudio 2013 SP1 and Hyper-V on the same machine

     

    - Windows Server 2012 R2 with AdminStudio 2014 Evaluation and Hyper-V on the same machine and

     

    - Windows 8.1 Enterprise with AdminStudio 2013 SP1 and Hyper-V on another Win 8.1 Enterprise

     

    At this time I'm testing the first Scenario. I also did the modifications with are neccassary when Hyper-V and AdminStudio are used on different machines, even when they are installed on the same machine.

     

    Kind regards,

     

    Dirk
    Expand Post
  • 0_Alpesh (Flexera Software)

    Hi,

     

    Are you using the Hyper-V server administrator credentials, when connecting from AAC? If not, can you try the same, and check the results?

     

    Thanks!
    Expand Post
  • Hi,

     

    I just checked it when AdminStudio and Hyper-V Server are installed on the same machine. The machine is not in a domain. And I used a local admin account which is also member of the Hyper-V Administrator group. But the behaviour is the same. I'm able to connect to the Hyper-V Server (same Machine) but I don't see any virtual machines in the list of AAC.

     

    BTW I also tried with a wrong servername or credentials. There I got an error which says AAC is not able to connect to the Hyper-V Server. That's what I have expected.

     

    Dirk
    Expand Post
  • 0_Alpesh (Flexera Software)

    Hi Dirk,

     

    Can you run the attached vbs file on the Hyper-V server, and then check the C:\Test folder? There should be a txt file, with all of your Hyper-V VMs. If the files does not have the hyper-V VMs listed, then it may be permission issue. Make sure that you log on to the Hyper-V server with the same user credentials, that you use in AAC to connect to the hyperV server.

     

    Thanks!
    Expand Post
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Hyper-V Virtual Machines not showing up in AAC