
amnich asked a question.
Noticed today that I cant start Snow Update Service GUI.
Server restart doesn't help. (Windows Server 2016)
Faulting application name: SnowSoftware.Update.Gui.exe, version: 4.2.8584.21841, time stamp: 0x64a2ba22
Faulting module name: KERNELBASE.dll, version: 10.0.14393.5850, time stamp: 0x64253b4c
Exception code: 0xe0434352 (rest of the event details below)
Last time I run it on the end of June.
Any ideas?
Log Name: Application
Source: Application Error
Date: 24.07.2023 14:23:17
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: SNOWSERVER.intra
Description:
Faulting application name: SnowSoftware.Update.Gui.exe, version: 4.2.8584.21841, time stamp: 0x64a2ba22
Faulting module name: KERNELBASE.dll, version: 10.0.14393.5850, time stamp: 0x64253b4c
Exception code: 0xe0434352
Fault offset: 0x0000000000026ea8
Faulting process id: 0x2ba0
Faulting application start time: 0x01d9be299feb7c50
Faulting application path: C:\Program Files\Snow Software\Snow Update Service\SnowSoftware.Update.Gui.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 86d46075-da89-4927-8a2b-fa88dd4bf56c
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-07-24T12:23:17.157019900Z" />
<EventRecordID>99743</EventRecordID>
<Channel>Application</Channel>
<Computer>SNOWSERVER.intra</Computer>
<Security />
</System>
<EventData>
<Data>SnowSoftware.Update.Gui.exe</Data>
<Data>4.2.8584.21841</Data>
<Data>64a2ba22</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.14393.5850</Data>
<Data>64253b4c</Data>
<Data>e0434352</Data>
<Data>0000000000026ea8</Data>
<Data>2ba0</Data>
<Data>01d9be299feb7c50</Data>
<Data>C:\Program Files\Snow Software\Snow Update Service\SnowSoftware.Update.Gui.exe</Data>
<Data>C:\Windows\System32\KERNELBASE.dll</Data>
<Data>86d46075-da89-4927-8a2b-fa88dd4bf56c</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: .NET Runtime
Date: 24.07.2023 14:23:17
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SNOWSERVER.intra
Description:
Application: SnowSoftware.Update.Gui.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code e0434352, exception address 00007FFEC8EB6EA8
Stack:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-07-24T12:23:17.077054100Z" />
<EventRecordID>99742</EventRecordID>
<Channel>Application</Channel>
<Computer>SNOWSERVER.intra</Computer>
<Security />
</System>
<EventData>
<Data>Application: SnowSoftware.Update.Gui.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code e0434352, exception address 00007FFEC8EB6EA8
Stack:
</Data>
</EventData>
</Event>
Please see here:
https://community.flexera.com/s/question/0D56M00009U3fxrSAB/snow-update-service-any-issues-today