I have a customer who experiences timeouts when trying to login to an AD group for SLM API. Is it related to a spin up delay in the IIS? In general now, the customer cannot access the API of SLM

DIciek asked a question.

October 5, 2022 at 11:49 AM

Snow License Manager

Jeremy Love (Flexera Software)
4 years ago
Hi Daniel,

Can you open a new Support case for this issue? There is a startup delay with IIS, but I would not expect an API login to timeout due to startup nor would that explain why your user cannot login at all.

Thanks.
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I have a customer who experiences timeouts when trying to login to an AD group for SLM API. Is it related to a spin up delay in the IIS? In general now, the customer cannot access the API of SLM