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Why the user who left the company is still showing in SLM with the current sign in date?
  1. User account was disabled in AD once he left the company many months ago.
  2. The account has been deleted from the machine I found him logging into.
  3. His admin account still shows as signing in in SLM as of today.

  • you are talking about a user account in AD and on a computer being deleted, then you say the users ADMIN account is accessing SLM?

    Is this the same account?

    Is SSO in use for SLM access?

    Do you mean the account is signing into SLM and accessing data, or do you see that account as an inventoried user account?

    Expand Post
    • Hi Sean,

       

      Sorry- I wasn't clear - I mean the user ADMIN account is accessing and login into an active computer and I can see it in SLM. He is NOT actually logging into SLM tool but rather he seems as an active user , according to SLM. Last sign in is visible today. The user name is the same as he used , there is no other person in the company with similar user name.

      Expand Post
      • has that admin account been disabled, it is unclear if the user and admin account are the same account , e.g smithj and adm_smithj (I understand that they are the same person)

    • Hi , I am trying to follow the ink but it is not working. where can I find the solution? We are till seeing the user as an active in Snow License Manager, logging into desktop.

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Why the user who left the company is still showing in SLM with the current sign in date?