AshishP asked a question.
How to add multiple license account under Adobe Creative Cloud connector?
Hi Folks,
We have separate Admin accounts as per Country for Adobe CC. So, how can we add this information under connector? I have configured connector for one country (India) and we are getting information. But, unable to add other location data. Add option is disabled. Only remove and rename options are enabled.
Do we need single admin account for all location?
Hi AshishP
Please have a look here
Note
Currently, for Snow License Manager, Enterprise Edition, only use of one Adobe Creative Cloud connector is allowed and supported. For Snow License Manager, Service Provider Edition, one connector is allowed per customer ID.
If more connectors than the above are used, results are unsupported and may be inaccurate.
Hi Detlev @Detlev Eufinger​, We have one admin account but under that we have 4 different profiles per region to manage Adobe licenses. How can we get all the profiles information using Adobe Creative Cloud connector?
That is correct. Only one VIP portal can be configured for SNOW aggregation. I was not too happy about this limitation either, since we initially had one pergion, but in order to get good data into SNOW we had to consolidate into one. And all works well now.
Hi Mark @Mark Walther​, How we can consolidate into one account? We have one admin account but under that we have 4 different profiles per region to manage Adobe licenses. How can we get all the profiles information using Adobe Creative Cloud connector?
We had to wait until the annual renewal came up and renew (or buy net new) on the one portal you are keeping. In the meantime, buy all new new on the consolidated VIP portal.