Hi Shivani

please use Snow Update Service (SUS) to update the Software Recognition Service (SRS) database with the latest recognition rules for Snow License Manager 9. Either run an online update or use an offline update package.

Manage Snow Update Service (snowsoftware.com)

Hi Shivani,

once you have completed the steps that Detlev describes you can then either wait until the next day as the data update job ("DUJ") runs every night or you can log into the Snow Management and Configuration Center("Snow MACC") and run the DUJ manually.