If you see this in the dashboard does it mean that Snow is only licensed for 700 computers so the extra 300 can't be inventorised? Your license agreement is valid for 700 computers. There are 1,000 inventoried computers in the current inventory source.

4 years ago

Are you running a Service Provider platform? or is it a standard on Prem? in the case of an on prem installation the inventory and snow license manager number should be more or less equal. there could be a few reasons for them not to be. first of all both the inventory and the snow license manager have their own license key. it could be the quantities are different in both. Secondly there is a step during the Data Update Job (DuJ) that clears/deletes any computers from inventory that have been deleted in Snow License manager maybe this process is not working.

I recommend you raise a servicedesk ticket and get on of our engineers to take a look at it.

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Jelle Wijndelts (Flexera Software)
4 years ago
Are you running a Service Provider platform? or is it a standard on Prem? in the case of an on prem installation the inventory and snow license manager number should be more or less equal. there could be a few reasons for them not to be. first of all both the inventory and the snow license manager have their own license key. it could be the quantities are different in both. Secondly there is a step during the Data Update Job (DuJ) that clears/deletes any computers from inventory that have been deleted in Snow License manager maybe this process is not working.

I recommend you raise a servicedesk ticket and get on of our engineers to take a look at it.
Expand Post

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