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what would be the reason for Device count mismatched between SMAAC and Snow SLM UI?

I have 3600 license for INV & SLM, i can see 3400 devices with updated last date in Inv SMACC but can see only 3200 devices in SLM with updated dates. Also total devices coming in Inv SMACC is slightly above than 3600


  • Does anything come back when you run this?

     

    SELECT AssignedId

    FROM SnowInventory.inv.AgentManifest

    WHERE ClientId IN (SELECT ClientId FROM SnowLicenseManager.inv.tblComputerInvSlmMap WHERE ComputerID = 0)

     

    Could be the case devices have been deleted from the front end, not removed from the backend, device has started reporting again but because it was deleted the DUJ won't push it through until its removed from the Inventory

     

    If anything comes back from that result, there might be an issue with the SnowLicenseManagerInventoryService that manages the deletions between the SnowLicenseManager and SnowInventory database

    Expand Post

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what would be the reason for Device count mismatched between SMAAC and Snow SLM UI?