Marcus Calzavara asked a question.
Adobe Creative Cloud Connector for Harvesting Licenses
How report from Adobe Creative Cloud Connector can be used for harvesting adobe licenses?
My report is saying that more than 900 licenses are assigned, but not used. Which it does not seems to be true, because most of the users are active in AD and I checked. They use their applications to their daily work.
Do I need any other report to crossmatch the information?
Thanks & Regards
Hi @Marcus Calzavara​ ,
You will need to raise a support case to identify the cause of why your Adobe CC licenses are assigned but flagged as "not used".
Regarding "Reharvesting of Adobe CC", this is certainly achievable using Snow Automation Platform (AP) and some technical services, please speak with your account manager at Snow to put you in touch with the EMEA technical services team who can scope your requirements and give you a rough order of magnitude for the effort in designing a tailored workflow.
Kind regards,
/F