AST SNOW asked a question.
Hi, we have run the Discovered Assets That Are Not Inventoried Report, it has listed a PC(desktop) that hasn't got the SNOW agent installed, however it has been archived I have then run the Archived Computers Report and it shows that PC has been archived
we need to know why it is appearing when the PC has been archived, thanks
Is the asset still in your AD?
no, its not in AD
I would check whether the AD discovery service is running. If the pc is no longer in AD then it should be removed from the list as long as your Discovery is running otherwise the report is using stale data.
You can find the Active Directory discovery on your Snow inventory server. This link takes you to the Snow Docs pages related to Active Directory Discovery where you can read more about configuration settings.