Jyothi asked a question.
Hi, There is an error which is showing for us as "Import Service is not Up and Running". We check from our end there is no issue. Could you please help us as we are unable to do the bulk license import. Thank you
Related Product Forums
→ Flexera One
→ Snow Atlas
→ FlexNet Manager
→ App Broker
Need help finding an answer?
© 2026 Flexera. All rights reserved.
Hi Jyothi,
You can restart the service on the Snow License Manager server. If this does not work please raise a support ticket.
Kind regards
Jelle
Worked thank you
Hi Jyothi,
I also often do get such messages for Archiving Service or Cache/MongoDb Service.
The services always are running.
Meanwhile Snow told me a browser refresh should work and I can confirm this helped in the last cases, when that messages appeared.