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Moving to Azure

Morning, we are looking to move our Snow install to Azure using Azure's Site Recovery feature and moving the Snow Inventory database was ok but when we tried to move the Snow Licence Database we get the following error. 

This database is encrypted by database master key, you need to provide valid password when adding it to the availability group. 

Within SQL we are enabling AlwaysOn. I found a mention online that Snow doesn't support it but it was only a comment from a forum not an official statement etc. 

Does anyone know if this is now supported and how to do it? 


  • Detlev Eufinger (Flexera Software)

    Hi Mike, Unfortunately there is no support for the operation in an active / active cluster.   But you can vote here! Idea
    • SQL doesn't support Active \ Active.  Can we not get the password for the DB through support? 

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Moving to Azure