Hi All, not sure if this is the best place to ask; I have recently been given the task of dealing with SLM in our organisation (along with my other duties, so I can only dedicate 1-2 days a week on SLM).

SNOW has picked up 700+ unique applications that require licenses. I have tried to contact users who have said software etc but no one can provide me with specific invoices (all done via SAP and departments don't get copies)

its all a bit of a mess; and Im wondering how does someone with no formal SLM training / experience deal with a situation like this?

• do I have to remove said software from the estate as we cant prove anyones paid for it / if its still valid
• do I approach vendors and ask them if we are licences (potentially opening a can of worms of my organisation if we are not licenced and have been using software)
• or simply run a report from SNOW and hand it over to someone with a higher pay grade and let them deal with it.

We also use AD / SCCM to deploy packaged software and from what I can see there is no way of syncing AD Groups to Licences in SNOW.

any help / guidance anyone can provide would be appreciated