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  • Portal User

    Hi ! I guess this is because no user run applications on a server, so no usage is recorded. (except for sys admin account for administrative tasks for instance) Only applications run by users are metered. Not background processes or system services

    • MarcoCambon

      Hi Emmanuel, thanks for your suggestion!....but the Auto connect rule "According to primary user" has nothing to do with applications, but with the "most frequent logged in user" that is independent from Applications usage.

      • SamuelBaughan

        Also, I think I remember reading somewhere that the Primary User is the one who has logged on to a computer more than 50% of the total time spent on the device (unless I read that in the Microsoft Product Terms) ... the issue being that Windows servers allow for 2 sessions at a time. That might be a weighty factor for this rule not to apply on servers.
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        • MarcoCambon

          mmm..I think that Primary User indicates the Snow inventoried top user: and not a MS specific criteria.

          • SamuelBaughan

            You are correct, ‌ had explained that in this post . This is quite unfortunate since Microsoft's definition of a "Primary User" is quite different. In the VL Product Terms, it says: Primary User means the user who uses a Licensed Device more than 50% of the time in any 90-day period.
            Expand Post

          • SamuelBaughan

            You are correct, ‌ had explained that in this post . This is quite unfortunate since Microsoft's definition of a "Primary User" is quite different. In the VL Product Terms, it says: Primary User means the user who uses a Licensed Device more than 50% of the time in any 90-day period.
            Expand Post

  • Oliver Berger (Flexera Software)

    Hi  , yes this is by design. But I'm not sure, if this is documented somewhere...   The idea behind, is that servers should not switch the organisations based on the most frequent users which are logged on. Would look crazy on Terminal Servers... Hope that helps , Cheers Oliver

    • MarcoCambon

      I agree with you, most of the time you don't want that to happen. I only suggest to document it so it won't be mistaken as a bug. thanks Marco 

    • Jonas Nilsson Notrex

      Hi Oliver! We have several customers where we want to know the total logged in time per user and computer for the past 90 days. The Snow presentation is sometimes enough, sometimes not.

       

      I have search in SnowInventory and SnowLicenseManager, but I have not yet been able to find what I am looking for. With inv.DataUserAccount, inv.DataLoginUser, and inv.DataClient, I am able to find when the user has logged in (and resolve the user name and computer name). But I am missing when the user logged out or shut down the computer. Do you know if that information is available somewhere?

      Expand Post

      • Oliver Berger (Flexera Software)

        Hi @Jonas Nilsson​ , Out-Of-the-Box , the agent is not transporting log-off datetime, as the schema does not

        You eventually could correlate this with the data from inv.datametering.lastused, but only per day, not per logon and only for metered applications.

         

        Please take into consideration, that gathering and analyzing such data in general could be a point for discussions in some parts of the world, where employee rights is a thing (not saying, assuming or judging anything here, just sharing my experiences from nice germany :-) ).

         

        I hope that helps you somehow.

         

        Cheers Oliver

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Auto Connect Rule "According to Primary User" not apply to server