File path, where an application was found

Snow000 asked a question.

November 12, 2018 at 8:00 AM

Dear community

We are asked often, where an application was found from the snow agent, because sometimes there are leftovers still on a client and snow still shows a finding of an application. In my mind it would be a big added value to have such reports available as default (see idea hub). Or at least to make those columns available in the existing reports.

The only way in the webGUI is to go into the edit menu. But there it is not possible to make an export. Another way is in the admin console, where we can do different reports than on SLM webGUI, but this is more difficult and we don't want to give access to this console to everyone.

At the moment we have an example of a portable app which is showed an the blacklist reports. It is a TS-application. So there is no installation, but a usage measured. Now, where can we see where the app is located and where can we see if the app was removed. How long is this finding listed?

Is there anyone, who is also interested in such reports and perhaps already has a good idea or an SQL statement?

Portal User
8 years ago
I think this may have already have been asked & requested. You can drill down as Admin or License Admin to the system and see the file path but that's not much help with multiple systems.
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- Snow000
  8 years ago
  That's what I've meant with "The only way in the webGUI is to go into the edit menu. But there it is not possible to make an export." This option is no option and not handy.
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Portal User
8 years ago
Hi Roger, Maybe you can use a custom view in SMACC for Inventory? In the Devices menu you can create a new view, add columns like device name, sofware path and software name. You probably also want to filter on a set of computers or applications, otherwise you will have a report that shows every software row for all computers, and that will likely time out. I understand that this is not ideal since you cannot do this in the web gui, but it is the only way I can think of finding paths, application names and computer names in one report.
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- Snow000
  8 years ago
  Dear Martin Thanks for your input. That's what I wrote in my very first post: " Another way is in the admin console, where we can do different reports than on SLM webGUI, but this is more difficult and we don't want to give access to this console to everyone. "
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