Chrome Enterprise not available in SNOW, in the ADD license tab

January 15, 2018 at 8:00 AM

What do i need to do if the application "CHROME ENTERPRISE" and SKU code "CROS-SW-DIS-12MO-STD" that i am about to enter in SNOW is not available on the DROP DOWN menu of SNOW.,in the Add license TAB?

Software & License Management

Laim McKenzie
9 years ago
Hi ‌, If the application is not recognised, you will need to send an SRS to Snow Support. Snow Support: ServiceNow SRS/SKU Template: | Snow Software The templates are under section "SOFTWARE RECOGNITION SERVICE - SRS" Thanks, Laim
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Portal User
9 years ago
Hi. Contact the Snow Support, they will enter the new SKU in the SRS database and you get this by update. Kind regards, Kai
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