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Prevent Web App Metering for single user

Good Afternoon, morning, evening... wherever you may be!!

 

 

I'm just wondering from a speculative point of view if there is a way of turning off web app metering for any particular user.

Basically, we have had our first email through enquiring about how the Chrome Plug in is legal GDPR wise if he cannot switch it off. This is going to be handled by the security team as they are more clued up on GDPR but I was wondering if there was a method to stop his data being collect for web apps if he decides to 'opt out' as it were.

Presumably they can request their data not be collected as a whole for Snow (I know I could do user exclusion here) but then I imagine this would skew our license requirement numbers also.

Just curious for those who have more knowledge over the new regulations and if this has affected anybody as of yet?

Thanks!


  • Oh and if anyone has a stock response they send to people querying this, that would be great for some guidance!! We are taking the privacy policy into account but this is the first time we have done it so are unsure of the best way to go about it! Thanks in advance!! Gemma
  • Detlev Eufinger (Flexera Software)

    Hi Gemma, From a technical point of view, you can only turn this on or off for a whole device. For users to be excluded, the device must be configured with a different agent configuration.

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Prevent Web App Metering for single user