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  • Community Manager (Flexera Software)

    Hello Randy, what data would you want to import/export? There are multiple ways of achieving this. CSV import/export, API, SQL to SQL and even the (new) connectors in SIM 5.7. Greetings, Roland
    • Roland - good options! We would like to import everything that can be imported, invoice numbers, costs, owner name, etc... What can you share on each of the options you've stated? Are all of the options available in a hosted environment? What are the (new) connectors in SIM 5.7 and how do I need to confirm if we are on that version? Thanks.
      • Community Manager (Flexera Software)

        Hello Randy, the to be imported data sounds good and logical to do. CSV import/export: have the other solution export the data and import it using the Snow Web Configurator. API: please refer to the official Snow product documentation of this integration option: "User Guide: SLM Web API - Update revision 8.1". SQL to SQL: this is customized to fit any customer requirement, if the other solution also uses SQL. (new) connectors in SIM 5.7: more information can be found in this document “ https://snowprod.service-now.com/support/?id=kb_article_view&sys_kb_id=fcf83cae0f06a2002944f88ce1050e63”: I was looking at the export functionality today: you can now export computer applications and/or applications. To see if you have this new version, please check under Add/Remove and see if the version of the Snow Integration Manager is 5.7 or higher. Greetings, Roland
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        • Thanks Roland - good information. Also, Landon has shared information on the API option earlier, but good to know about other options. Cheers.

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