Flexera One Partner Service Layer

MSP Users Access Management with Access Policies in Flexera One – Early Access

Release date: April 28, 2026

We’re excited to announce the Early Access release of MSP Users Access Management with Access Policies in Flexera One, enabling MSP partners to centrally manage and enforce user access across customer environments using consistent, policy-based controls. This enhancement strengthens governance while simplifying how MSPs administer user permissions at scale. 

Value Outcomes

• Reduced administrative effort through centralized, policy-based access management
• Improved security and compliance via consistent access enforcement
• Better scalability for MSP operations as customer and user volumes grow
• Increased confidence for both MSPs and customers in how access is governed within Flexera One 

Please reach out to your Flexera representative if you would like to join Early Access. Documentation can be provided upon request.

Bulk lifecycle management of customers in Flexera One

Release date: April 08, 2026

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We’re excited to announce that Bulk lifecycle management of customers is now generally available in Flexera One.

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MSP partners can now easily onboard and off-board customers in minutes. This functionality removes bottlenecks in customer lifecycle management by enabling MSP partners to create and remove customers (child orgs) at scale through both API and UI-based capabilities.

Release summary

MSP partners can now:

• Leverage the new version of the API to onboard and offboard customers at scale
• Add or remove customers manually through the UI
• Import customer information using a CSV file in the UI (a CSV template is provided) 

Important notes:

• The maximum number of customers that can currently be onboarded and offboarded at the same time is 100, both in the API and the UI.
• This release introduces a new version of the MSP Customer API (V2).

Value outcomes:

• Faster time to value with onboarding and offboarding completed in minutes
• Reduced operational effort by eliminating the need for manual scripts
• Lower support dependency, minimizing tickets and services engagement

Documentation

•  MSP Customer API

https://developer.flexera.com/docs/api/iam/v1#/MSP%20Customer%20V2/MSP%20Customer%20V2#BulkCreateV2

https://developer.flexera.com/docs/api/iam/v1#/MSP%20Customer%20V2/MSP%20Customer%20V2#BulkDeleteV2

• UI

https://docs.flexera.com/flexera-one/feature-list/new-features-in-2026/april-2026

Creating a Child Organization Under Your MSP Parent Organization

Updating Child Organization Details

Deleting a Child Organization

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Bulk lifecycle management of customers in Flexera One – Early Access

Release date: Match 12, 2026

We’re excited to announce the Early Access release of Bulk lifecycle management of customers in Flexera One.

Managed Service Providers (MSPs) can now easily onboard and off-board customers in minutes. This functionality removes bottlenecks in customer lifecycle management by enabling MSP partners to create and remove customers (child orgs) at scale through both API and UI-based capabilities.

Important notes:

• The maximum number of customers that can currently be onboarded and off-boarded at the same time is 100, both in the API and the UI.
• This release introduces a new version of the MSP Customer API (V2).
• Documentation can be provided upon request.

Please reach out to your Flexera representative if you would like to join Early Access.