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  1. staudk27 asked a question.

    December 3, 2024 at 9:09 PM
    How to write NDI/inventory file to a folder location on Linux?

    Does anyone have a working example of what needs to be adjusted in the config.ini of a Linux agent to write to a directory vs. Beacon Web Service? We have a group of machines that need to write to an AWS S3 bucket, pulled down, and then uploaded to a Beacon web service.

     

    Upload Location seems to be the right direction, but no examples of using "file:///" itself.

    https://docs.flexera.com/FlexNetManagerSuite2024R1/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/topics/PMD-UploadLocation.html

    Expand Post
    • 259 views

  2. Matt.Chambers asked a question.

    February 22, 2022 at 5:26 PM
    Does Snow agent 5.2 work for RHEL 8.5

    My technical team have advised they've built our first RHEL 8.5 servers and deployed our snow agent 5.2 that we have configured for our RHEL 6 and RHEL 7 estate.

    They've advised scan seems to hang, dropping with a segmentation fault (core dumped).

     

    I've been provided this info which doesn't mean much to me

     

    rhel agentJust wondered if any knowledge or experience on here before i raise it with support. I checked the pre-requs docs and couldn't see anything that explicitly said to me it won't work.

     

    Thanks

     

    Matt

    Expand Post
    • 1 answer
    • 163 views

    • Community Manager (Flexera Software)

      Thanks for posting your question on Snow Globe. I’ve reviewed it for you but from my experience I am not sure that we will be able to successfully help you via Snow Globe because I believe we will need to review diagnostics or setup. If you have a direct contract with Snow Support have you contacted them to raise a support case? If you have not done so already you can do this directly via the Snow Globe Support Portal here and the Support team will be in contact.

       

      Expand Post

  3. Product Releases Blog — Community Manager (Flexera Software)

    June 18, 2020 at 7:58 AM

    Official release of Snow Inventory Agent for Linux 6.2.3

    Released on June 17, 2020

    Release information

     

    Product: Snow Inventory Agent for Linux

    New version: 6.2.3

    Release date: June 17, 2020

    Distribution: Snow Update Service and Installation Package

    Current status: Released

     

    Technical documentation 

     Updated or new technical documents in this release are: 

    • Release notes 

    Corrections

    • The Agent for Linux now implements an improved logic to detect processor information (PRB0043221).
    • The Agent now correctly reports the attributes Manufacturer and Model for VMware virtual machines, a typo has been corrected (PRB0043227).
    • The Agent now successfully completes the scan on RedHat Enterprise Linux 8 and CentOS 8.1 when rpm packages have been removed from the system.
    Expand Post
    • 192 views

  5. Snow000 asked a question.

    January 30, 2020 at 8:00 AM
    Snow Agent for Linux - Java Path
    We are testing the latest agent for Linux 6.2.1 In there we've enabled the java executable to run sios with the following variable: <!-- Java executable to run SIOS.jar -->   <Setting key="env.java_home" value="/u00/app/oracle/product/ * /db_1/OPatch/jre/bin/java"/>"/> It seems that the agent can't cope with the path string with a  * in the middle? If we set it to a fix value it works. There are other default directories from Snow in the config, from where we assume that this should work, but it doesn't. <!-- Oracle audit files can be numerous. -->   <Path>*/oracle/*/audit*</Path> Can anybody confirm that this should work? Obviously this is the filepath Oracle is using to update their db integrated java versions.
    Expand Post
    • 1 answer
    • 209 views

    • Detlev Eufinger (Flexera Software)

      Hi Roger,

       

      Unfortunately, it is not possible to use a * in the java path definition of our snowagent.config file

      Instead of this, you must use the complete path.

       

      You can also create an IDEA in our Idea Board

      Expand Post

    • Portal User

      Hi Benn,  I have no experience of  iGel or Linux thin clients in general, but there are a couple of documents in the KB that might help.  The System requirements document lists the supported Linux distributions.  If you require more detailed information, the  Linux agent user guide   lists what commands are used / required by the agent. If one or more of these commands are not accessible to the agent, the scan will fail or will miss data. 
      Expand Post

  8. Viktors asked a question.

    March 11, 2019 at 7:00 AM
    Snow Agent - Linux manual scan (offline computer)
    Hey! We have a problem with scanning of an offline computer with Snow Inventory Agent for Linux. We have followed user guide steps, e.g. copying files to the USB flash and running sudo snowagent scan/send. As a result, we got an error - snowagent: command not found An agent is not installed on this machine - just 2 separate files are copied to this machine. What we are doing wrong? BR, Viktors
    • 11 answers
    • 234 views
    1 of 11

    • Portal User

      Hi Victors!  You might have to use chmod to actually make the snowagent executable.  Depending on how you copied it, it might not be recognized as an runnable application.  First check if the snowagent is an executable by running    ls -la   and see if there is any  x:es  in the properties: "-rw-r--r-- snowagent " means that it is not concidered an executable "-rwxr-xr-x snowagent"  means that it is concidered an eXecutable.  If you do not see the x:es,  you can easily make the snowagent an executable by using this command:  chmod +x snowagent  or  sudo chmod +x snowagent if you are not a superuser. 
      Expand Post

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Linux Agent | Flexera