tpecenkova asked a question.
Cannot open support case, cant access community or view anything
Any attempt to open a support case for my flexera login is hit with a " Uh oh! We've hit a snag!" error
Are there other channels, a phone line, a chat I can open?
I have a problem, I need a InstallShield installer, because the Admin studio is not really doing what I need it, and I cant get anywhere, open case, download product other than the admin studio in one of the six sites there are for these products? flexera, revenera, flexera one, support hub, ... ?
An active subscription or maintenance agreement is needed in order to obtain support from Flexera.
If you have an active agreement but don't get an option to log a support case through the Flexera Community site, details about your account may need to be updated in Flexera's system. That can be arranged by contacting your Flexera Account Manager.
Hi Tereza,
As we discussed on our call, I hope the support case you wanted to open to activate the AdminStudio product has now been resolved.
Thank you both